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https://shop.monsterjanitorial.com/content/Pacific/PACIFIC-FLOORCARE-CERTIFIED-NORTH-AMERICAN-WARRANTY-06122023-Rev-01012025.pdf - Warranty Notice: This equipment includes a manufacturer’s warranty. Monster Janitorial is not authorized to provide warranty labor or onsite service outside of South Texas. If you are purchasing outside our service area, warranty service must be coordinated directly with the manufacturer or an authorized service provider in your region. For warranty claims, please contact the manufacturer with your equipment’s model and serial number. We are happy to assist with parts identification or referrals to local service centers, but on-site warranty labor is not covered by Monster Janitorial outside our territory.